I apologize about our poor communication. We have been experiencing delays due to the high volume of gift cards we’ve received this post holiday season. I have spoken with a customer service representative regarding your order, and your cards have been verified and accepted. Your payment will be sent out to our billing company today (you will also receive a confirmation email when your payment is sent). A customer service representative has responded to ticket #9921 via email. Thank you for your patience and understanding Sandra!
Giftcardrescue.com confirmed receipt of my 3 gift cars totaling $250 on 12/10/12. My confirmation # is FU3V. I have never been able to get a call returned or an email returned since that date. You personally signed a receipt for certified mail on January 28, 2013; requesting either payment for the cards or a return of the cards. I enclosed a stamped self-adressed envelope for the return of the cards. I have still not received the cards, a check or any correspondence or communication. I am ready to turn this over to my attorney, if I receive no affirmative action from you. This is by no means a treat, I would just like some action, one way or anaother. Please advise if I should be looking for a check or the reurn of my cards.
I apologize about our poor communication. We have been experiencing delays due to the high volume of gift cards we’ve received this post holiday season. Our staff has been diligently working around the clock to process all of our orders as soon as possible.
I have looked into your order (FU3V), and your Southwest Airlines gift cards are being sent back to you in the self-addressed stamped envelope today. You should also receive an update on your account indicating this action. Again, I apologize about the inconvenience David. Please be looking for your gift cards in the mail.
Is this a scam. Order fxvn. Return my cards or reimburse me. Its been almost two months!!!!!
Good Morning Sandra,
I apologize about our poor communication. We have been experiencing delays due to the high volume of gift cards we’ve received this post holiday season. I have spoken with a customer service representative regarding your order, and your cards have been verified and accepted. Your payment will be sent out to our billing company today (you will also receive a confirmation email when your payment is sent). A customer service representative has responded to ticket #9921 via email. Thank you for your patience and understanding Sandra!
Carrie,
Giftcardrescue.com confirmed receipt of my 3 gift cars totaling $250 on 12/10/12. My confirmation # is FU3V. I have never been able to get a call returned or an email returned since that date. You personally signed a receipt for certified mail on January 28, 2013; requesting either payment for the cards or a return of the cards. I enclosed a stamped self-adressed envelope for the return of the cards. I have still not received the cards, a check or any correspondence or communication. I am ready to turn this over to my attorney, if I receive no affirmative action from you. This is by no means a treat, I would just like some action, one way or anaother. Please advise if I should be looking for a check or the reurn of my cards.
Respectfully,
David Frenzel
Good Afternoon David,
I apologize about our poor communication. We have been experiencing delays due to the high volume of gift cards we’ve received this post holiday season. Our staff has been diligently working around the clock to process all of our orders as soon as possible.
I have looked into your order (FU3V), and your Southwest Airlines gift cards are being sent back to you in the self-addressed stamped envelope today. You should also receive an update on your account indicating this action. Again, I apologize about the inconvenience David. Please be looking for your gift cards in the mail.
Kind Regards,
Carrie
Carrie,
Thanks for the reply. I will be looking for the cards later this week.
David Frenzel
You’re welcome David! Feel free to email me at carrieb@giftcardrescue.com if you have any other questions!
Hi there, I enjoy reading all of your post.
I wanted to write a little comment to support you.